ID documents we support
- What ID documents do you currently support?
- What information is taken from my ID documents?
- Do I need to add an ID document to use my Yoti?
- Why do you want the information on my ID documents?
- What if Yoti doesn’t accept my ID document?
- My ID document has expired, can I still use Yoti?
- What if my Yoti photo doesn’t look like the photo on my ID document?
- Can I add more than one ID document type to my Yoti?
- Can I remove my original ID document and/or add a new one?
- Why am I being asked to scan both sides of my ID document?
- What passports does Yoti accept?
- What does Yoti do with my ID document information?
- How do I scan my passport?
- Why should I scan my biometric passport with Yoti?
- How do I know if my passport has a biometric chip?
- What if I don’t have a biometric passport or my chip doesn't work?
- Why can’t I scan my passport chip?
- What information do you get from scanning my passport chip?
- What driving licences does Yoti accept?
- What does Yoti do with my driving licence information?
- How do I take a good photo of my ID?
- Why do you check my driving licence with an identity provider?
- What do I do if the address on my driving licence is not up to date?
- What national identity cards does Yoti accept?
- How do I scan my national identity card?
- Why do you check my national identity card with an identity provider?
- What is CitizenCard?
- How do I get a CitizenCard?
- How do you check my CitizenCard details?
- How did you get my gender from my CitizenCard?