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  1. Yoti | Support
  2. General FAQs
  3. ID documents we support

Articles in this section

  • What ID documents do you currently support?
  • Do I need to add an ID document to use my Yoti?
  • How do I scan my passport?
  • What information is taken from my ID documents?
  • Why do you want the information on my ID documents?
  • What if Yoti doesn’t accept my ID document?
  • My ID document has expired, can I still use Yoti?
  • What if my Yoti photo doesn’t look like the photo on my ID document?
  • Can I add more than one ID document type to my Yoti?
  • Can I remove my original ID document and/or add a new one?
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What is CitizenCard?

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Customer Service Support
Updated December 19, 2020 20:26
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CitizenCard is the largest photo ID card provider in the UK, with over two million cards issued. Each CitizenCard displays the PASS hologram endorsed by the UK Home Office.

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  • How do I get a CitizenCard?
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