There are two different ways you can capture a scan of your face. We’ll prompt you to start your scan and guide you through the process.
- To create your Yoti, we’ll ask you to capture a scan of your face. Make sure you hold your phone at eye level and keep your face in the frame. We need to capture your face while moving your phone towards or away from your face. Throughout the check make sure you keep your face in the frame and look forward.
- If there are problems capturing a scan of your face after several attempts, we’ll try another way. This time, we’ll capture your facial movements and voice. Keep your face in the frame and hold still so we can take a quick scan of your face. Then you’ll need to say three random words to the camera. Say each random word as soon as they appear on the screen. Throughout the check make sure you hold your phone still and face forward.
Please follow these guidelines.
- Find an area with good lighting.
- Hold your phone at eye level and keep your face in the frame.
- Make sure you’re the only person in the frame.